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News, Facts & Guides

Resident Support from Guildford Borough Council

If you are self-isolating, feel you need support or you would like to help others, please contact us:

To help you

  • Call our Community Helpline on 01483 444400 or go online at www.guildford.gov.uk/home for help with food, prescription collection and support for yourself -or you can register a relative, friend or neighbour on their behalf (helpline is open Mon-Fri 8.30am-7pm and Sat and Sun 10-2pm and Bank Holidays).

  • Call our Safe and Settled team on 01483 444476 if you have recently come home from hospital or are struggling to manage at home. We can help with adaptations, urgent repairs to your home and also answer queries about private tenancy agreements and landlord disputes. (Telephone lines are open Monday-Friday 8.30am-5pm and from 10-2pm on Saturdays, Sundays and Bank Holidays).

To help others

  • Call 01483 505050 if you would like to volunteer to help others and we will put you in touch with community groups.

Leader of the Council, Cllr Caroline Reeves thanks all residents for continuing to follow the government guidance and urges everyone to #StayHomeToSavelives.

Please remember:

  • No volunteer should ask you for exchange of money or bank card details

  • Nobody should enter your property

  • All items should be left on your doorstep

  • If you have any concerns with callers at your doorstep, please call Guildford Borough Council on 01483 505050 or if it is an emergency and you feel at risk please call 999

To keep up to date with everything about Guildford please sign up at www.guildford.gov.uk/aboutguildford

Jason Butcher